Today’s link

Stumbled across this – very high-level but might be a useful reminder. Esp. the remark “life is short” in bullet no. 5.

1. Don’t worry about being perfect. There are never right or wrong answers to complex business decisions. The best that you can do as a leader is to gather all of the information that you can (in a timely manner), do a cost-benefit analysis of potential options, use your best judgment ”” and then go for it.

2. Learn to live with failure. Great salespeople are the ones who get rejected the most often. They just ask for the order more than the other salespeople. You are going to make mistakes. You are human. Learn from these mistakes and move on.

3. After you make the final decision ”” commit! Don’t continually second-guess yourself. Great leaders communicate with a sense of belief in what they are doing and with positive expectations toward the achievement of their vision.

4. Show courage on the outside ”” even if you don’t always feel it on the inside. Everyone is afraid sometimes. If you are a leader, your direct reports will read your every expression. If you show a lack of courage, you will begin to damage your direct reports’ self-confidence.

5. Find happiness and contentment in your work. Life is short. My extensive research indicates that we are all going to die anyway. Do your best. Follow your heart. When you win, celebrate. When you lose, just start over the next day.

Intro to SEO and SEM

I am faced with the challenge to explain SEO and SEM in a 1 hour presentation. The audience consists of business folks.

Where to start explaining is the hard part.

Also there are so many myths in this area – garnered by SEO vendors selling their services as a “Wunderwaffe” for instant web traffic success.

As is typical at Chiperoni headquarters, here are a couple of ideas and a rough outline for my presentation.

Ideas and links

I liked this section of Derek Powazek’s recent criticism of all things SEO:

The One True Way

Which brings us, finally, to the One True Way to get a lot of traffic on the web. It’s pretty simple, and I’m going to give it to you here, for free:

Make something great. Tell people about it. Do it again.

That’s it. Make something you believe in. Make it beautiful, confident, and real. Sweat every detail. If it’s not getting traffic, maybe it wasn’t good enough. Try again.

Then tell people about it. Start with your friends. Send them a personal note ”“ not an automated blast from a spam cannon. Post it to your Twitter feed, email list, personal blog. (Don’t have those things? Start them.) Tell people who give a shit ”“ not strangers. Tell them why it matters to you. Find the places where your community congregates online and participate. Connect with them like a person, not a corporation. Engage. Be real.

Then do it again. And again. You’ll build a reputation for doing good work, meaning what you say, and building trust.

It’ll take time. A lot of time. But it works. And it’s the only thing that does.

‘Cos it explains why you can have all the SEO you want but without personal drive, it will take you nowhere. It’s the content that matters.

Within a larger organization, this personalized focused drive isn’t always possible and needs to be planned and managed carefully.

Derek’s approach misses some aspects. As pointed out by Danny Sullivan at “An Open Letter To Derek Powazek On The Value Of SEO”. Many aspects that long-term bloggers learnt between the lines while trying to google-bomb their way into the top 10 are unknown to website owners and need explaining. (May I take this opportunity to remind my blogging friends that I am still the top hit for “boring flower snapshot”? Yes, I may).

Rough outline
Here’s a first outline, which I’ll convert into PPT slides on Monday:

1. SEO – from directory lists to a secret search algorithm

2. White hat SEO vs. black hat SEO
Goodbye to link farms, Keyword stuffing, Cloaking, Redirects

3. Myths and legends

4. Technical Aspects of SEO

5. The Google Webmaster Guideline
Web developer must clearly have SEO thoughts in mind when building the site:

  • Title tag
  • Meta description
  • Keywords
  • Clear navigation structure
  • Readable URLS

But this is only the basis…

6. Writing for the Web and SEO

How to get into the top 10 search items for a search phrase:

  • Technical aspects – is your website conform with Google Webmaster Guidelines?
  • Keyword research – identify 5 to 12 keywords that users will enter to find a service or product
  • Content – write copy that supports the buying process and incorporates your main keywords, see “Content drives action”. Write for people not search engines. Incorporate keywords intelligently. At the end of the day, it is people that will read and share your link.
  • Coherence – the whole site with its meta tags and content must fit together – in German we say the site “muss stimmig sein“.
  • Frequency – the Internet has become more dynamic than ever. The real-time web is here to stay. The companies and the technologies may/will change. But the concept will remain. It is like an ocean of data, seeping around us. Create a flow of articles, news items and events at regular intervals. To continue the analogy – offer a stream of data that grows into a river and forms a wide tributary when it reaches the ocean.
  • Outposts – Google decides how important a website is based on the number of back-links. Strive to get listed within your industry sectors leading websites and online directories. Publish articles at external news sites. Use online PR distribution services such as PRWeb. Build your online reputation. Links from non-relevant, off-topic sites will have no impact on your search engine ranking.
  • Patience – it takes time to build web reputation. No instant fix.
  • Old “traditional” media vs. new “online” media – don’t neglect one or the other. Use all distribution channels to make your marketing message known. But – an important but – read the TOS at Facebook, Twitter beforehand. Maybe your company cannot afford having its data locked in by some of the TOS we see these days. Just like with print, be aware that some new media may not be beneficial for your product or service.

What do you think?

Other aspects to consider?

UTF-8, Charsets and WordPress

It seems charset and UTF-8 issues are following me around.

At the day job and here.

I moved my blog from one install to the other. After importing the MySQL db, several characters were no longer displaying correctly.

There are a number of plug-ins and descriptions:

I tried a combination of UTF-8 Sanitize and Search and Replace for broken Umlauts and accents.

UTF8 Sanitize ”¹ chiperoni.ch ”” WordPress

Any suggestions or further recommendations? Any other strange characters to fix?