Category: General

  • SEO for B2B services and products: How to get started?

    the start of my very own stock photo collection for presentations

    A couple of weeks ago, I was asked to provide some free consulting on how I would start SEO for a new B2B services or products company.

    Here are my notes:

    wooden tetris

    #Sandra’s advice on how to start

    There are different kinds of web visitors. Try to find groups and segments, and the info that they are looking for.

    These include:

    • Existing clients
    • Potential clients
    • Job seekers
    • Investors / stakeholders
    • Journalists

    Learn as much as you can about your web visitors, clients and potential clients.

    • What are their interests?
    • What do they read?
    • What are their work goals? What do they need to achieve?
    • What are trends and changes affecting the industry?
    • What are the challenges?
    • How do clients select a product/service?
    • What are the painpoints?
    • What happens when a project fails?
    • How long is the evaluation time before a product/service is purchased?

    Build a persona description for each important web visitor group. This will help you create web pages and blog posts tailored to this type of web visitor.

    Interview clients (if you are allowed to) and client-facing staff (if you are not).

    Analyse the websites of competitors.

    Remember, products and services that achieve a similar solution to yours are also competitors. I encountered technology companies that argued there’s no competition for their new service. Many times they ignored substitutes.

    dieser weg

    #Factors influencing SEO (cross-clicks, anchor texts?)

    Follow best practices for on-page SEO.

    Remember that page titles and meta descriptions are the very first texts that a web visitor will see in the SERPs. Prepare these two with care.

    For any web page, these elements remain important:

    • Page title
    • Heading 1
    • Heading 2
    • Internal links within the main body of the text
    • Backlinks from relevant, high quality websites with good anchor text

    Follow the tips in this article on RankBrain:

    • 301 redirects for missing pages
    • rel=canonical tags for duplicate content
    • optimize structured data and alternative tags
    • resolve any broken links

    Publishing long paragraphs without headings, bullet lists, images is a recipe for failure. Many people scan thru a web page before they dig in.

    “(…) readers spend less than 10 seconds on a webpage before moving away. So you need to ensure your readers do not have to make an effort to read your content.”

    Remember that Google is looking at many additional factors. It measures engagement.

    tree detail

    #Keyword research

    Think in topics.

    Consider search intent. Are search words informational or transactional? Always check the SERPs to see what kind of results display.

    Voice search is changing how keyword research has been done in the past couple of years. Expect more 3-word phrases, more questions, more variants as people search by speaking to Cortana, Alexa, and Google Voice Search.

    Vespa speedometer

    #Content/Inbound marketing

    Content should be “useful” for your clients, help them achieve their work goals faster, educate them.

    Who cares if you are the world leader? Can you solve my business problem? Are you a reliable provider? This is more relevant to me.

    Here’s a good test:

    • Is it useful?
    • Is it aligned (with both reader needs and business goals)?
    • Is it unique?

    Regular blog posts:

    • Blog as often as you can without comprising on quality.
    • Produce short, useful videos (20 to 30 seconds long).
    • Share your slide decks.

    You need both: Quality and quantity.

    If you can: Try two new blog posts per week. Higher frequency helps you find what will stick faster.

    “Create Diverse, Easily Consumed Content”

    hintergärten

    #Platforms (B2B) to target, content, frequency

    Find out what your competitors are doing (special industry platforms?, Twitter? Linkedin? Whatsapp groups? Chatbots?)

    Linkedin is probably the best B2B social media platform of the moment.

    Build communities of people interested in your service.

    Promote your content on social media.

    fischer netz am rhein

    #Measurement and evaluation

    Tools I use regularly include:

    • Google Analytics
    • Google Search Console
    • Ryte.org
    • SEMRush
    • Linkdex
    • Brightedge

    Measure the number of leads to try and find what kind of pages or marketing activity will convert better.

    Find out how many sessions you need to convert a web visitor into a lead.

    Get a tool like OpenInbound.com or Leadberry.com to see the customer journey on your site.

    WordPress plugin for OpenInbound:
    https://wordpress.org/plugins/openinbound-for-wp/

    Drupal module for OpenInbound:
    https://www.drupal.org/project/openinbound
    Measure usability with Hotjar or Crazy Egg.

    pattern to be used as a background for slides or a website?

    #References on internet marketing for further studying

    I read a huge amount of SEO news. Regular reads include:

    Moz.com
    Backlinko.com
    Searchengineland.com

    Be careful, even wary, of case studies, success stories, sweeping generalizations, easy fixes.

    reminds me of Karl Valentin's explanation: "Wann ist ein Fremder unter Fremden"

    #Consider the interdisciplinary nature of SEO

    Technical aspects, content, interaction design, usability, marketing strategy need to play together.

    Build a small, agile team.

  • O’sinta sinta maiko

    End of September is anniversary time. When I remember packing my Mazda 323 and driving over the alps to Lugano. Moving from Germany to Switzerland.

  • WordPress maintenance

    WordPress is very popular. Some stats say 25% of all websites are made with WordPress. Popularity comes at a price. Security is more important than ever.

    To refresh my knowledge, I am working my way thru this Udemy course on WordPress maintenance.

    udemy-status
  • Tweet to keep

    Fished this from my Twitter timeline:

  • #uxcampch 2017 – Some notes

    I attended last Saturday’s #uxcampch in Zürich.

    First talk was on designing screens for HbbTV. 10 Foot UI. Samuel Raymann talked about his project at SRG and designing for TV sets. I liked this project report about design challenges.

    Next, I joined a discussion on digital education. Difficult to summarize in a couple of words. Apparently, even in 2017, there are tonnes of teachers that don’t use digital resources and apps in their teaching plans. At the same time, many students are distracted by very elaborate, leading edge, commercial apps. Educational software publishers could benefit from UX methodology and agile processes. And one attendee suggested UX designers should consider enter the teaching profession.

    Then, there was a session on virtual reality. One hololens and 120 attendees. And very shaky videos as we watched people try out the headset. Conclusion: User interaction is not quite there yet. The hand gestures are quite difficult to learn, it seems.

    I felt this session shows what is happening. Enthusiasts, gamers, early adopters are embracing virtual reality, augmented reality faster than ever before. While at the same time the digital divide is increasing (c.f. educational system). Many of us, normal folks, will be consumers of elaborate marketing and manipulation machines that we don’t know how to program.

    One thing to note is: voice control will become more widespread.

    In many ways the VR session reminded me of shaky holiday videos from long ago. But it’s coming into our daily lives in a big way.

    Other sessions of note:

    Making privacy useable

    Conversational Design

    On design sprints

    Big thank you to the organizers.

  • 2 tweets to keep on integrating design in agile

    I liked 2 Jeff Gotthelf tweets on design:

  • Naturmärt in Riehen

    I visited the Naturmärt in Riehen last Saturday.

    I bought some plants:

    • Borretsch
    • Mint
    • Rosemary

    There were many different booths and activities. Three services that caught my eye were:

  • Scrum and Design

    I found this Medium article discussing Scrum and its effect on the design process.

  • Overheard: “Hello! I’m jogging.”

    I just passed four joggers on my daily bicycle ride home from work. Just as i passed, one of the joggers answered her smartphone while continuing to jog:

    “Hello! I’m jogging.”

  • Scrum and UX design

    I saw this article on Scrum and UX design at t3n.de (in German only).

  • Quote to remember

    via Su Franke on Flickr:

  • The fast track to DIY images

    For all my creative photography friends, here’s an article by Moz on how images boost conversion. And a list of tools.

    The sample images displayed in the Moz article aren’t very inspiring but the tools look useful.

    My toolset? I use Canva and Photoshop at the day job and Pixelmator on my MacBook at home.

  • Co-working space in Copenhagen

    Need a place to work in CPH for a couple of hours or 1 day? I can recommend the cafe of http://republikken.net/. Good coffee. Work atmosphere with other people working around you.

  • Recommended article: Great content isn’t the same as long-form content

    Here’s a Moz article on the current trend to write long-form articles.

    Great Content ≠ Long-Form Content

    Long-form articles need to be well-researched. Just going for length is not going to work.

    “Create content that helps people.”

    It’s fun… writing about long-form articles in very short blog posts.

  • 3 Copywriting tips supported by research

    Tip 1: Use simple vocabulary

    Tip 2: Use short sentences

    Tip 3: Help readers navigate your writing

    See: Three online copywriting tips supported by research

  • Barcamp Bodensee 2016

    Last Saturday I attended Barcamp Bodensee in Konstanz.

    barcamp bodensee

    Here are some brief notes and thoughts on sessions that I attended:

    Ask a digital teen
    Barcamp attendees asked a 15 year old what apps and web services he uses. Youtube, Gaming, TeamSpeak, Discord app, some Whatsapp, Google Calendar. No TV. No Facebook. His school doesn’t allow the use of smartphones on the school grounds.

    Digital strategy for non-profit organizations
    Digital strategy means finding a way to connect CMS and CRM and accounting and payment apps and processes. CiviCRM was recommended; if offers connectors for WordPress and Drupal. There’s an association called “Software für Engagierte” (in German only). QuickBook, Collmex were mentioned for accounting purposes.

    Getting Things Done
    A certified GTD trainer offered an intro to David Allen’s method. Mind like water. Some very useful tips. For example, to do lists aren’t enough. Lists need to be sorted and categorized. Actionable items and next steps instead of just listing the project. Tasks that take less than 2 minutes should be taken care of immediately. Cos it takes more time to get back to these mini-tasks. Related links:

    http://www.taskinator.de/

    http://www.next-action.de/

    Intro to Snapchat
    Useful intro to a social network that is growing fast. The speaker encouraged us to sign up to learn how influencers are using Snapchat for storytelling.

     

    Messaging
    Messaging apps are probably going to change in 2016, c.f. Facebook’s recent announcement. E.g. possibility to order services and buy products via chat like in Asian chat apps, Line and WeChat. We went off on a tangent and collected a comprehensive list of messaging apps….

    all the messaging apps that we could think of

    I’ve learnt a lot at barcamps in the past and recommend attending one or two if you can. The same content will cost you $$$ at a commercial conference and lots more nerves. Barcamps are fun and way more relaxing.

  • Snapshots

    Some photos from my Flickr stream:

    grenzen überwinden

    I’ve got this theory that fresh green colour soothes the eyes and helps to relax.

    stream   fencing

    I saw 2 cats. Both look somewhat unamused. And ready to pounce on any intruders.

    katze

    katze

    Saturday was sunny and warm. I like this snapshot, taken with my Moto 3 G:

    elisabethenkirche in the evening sun

  • Museum Unterlinden in Colmar

    On my daily bicycle commute, I kept noticing art posters, labelled Le nouvel Unterlinden. Today, I saw a Designboom article, shared by someone in my community, discussing the newly renovated museum in Colmar.

    Connection made.

    Advertising works. Both print and online.

  • It’s February already

    I listened to the latest episode of The Big Web Show this weekend. The topic was interaction architecture. Here’s a tweet pointing to the show:

    On Sunday evening, I saw this tweet, which describes exactly what happened to our content/our attention.

    Maybe a good candidate for my Twitter Poetry collection?

  • Recommended movie: An by Naomi Kawase

    I saw this film: An by Naomi Kawase. I liked it.

    It’s about freedom. It has a poetic feel. It’s slow and feels real. You get attached to the main characters.

  • Best snapshot of 2015?

    Here is an attempt to find my best snapshot per month for 2015.

    January 2015

    michiru

    February 2015

    #wettstein bridge after the #fasnacht cortege on wednesday evening

    March 2015

    ein brunnen in basel

    April 2015

    Vespa speedometer

    May 2015

    Chichewa for English speakers by Nathaniel Maxson

    June 2015

    naturbad riehen

    July 2015

    das leben ist besser wenn du lachst

    August 2015

    the view from my hotel room

    September 2015

    wassermelone

    October 2015

    belchen, schwarzwald

    November 2015

    Fish and chips

    December 2015

    beautiful puppy

    The method:
    I quickly scanned through my photos on a per month basis and selected a photo based on number of views or memories or both.

    History:
    See past summaries for 2014 and 2013 and 2012 and 2010.

  • Jetpack Publicize

    Auto-sharing via Jetpack Publicize didn’t work on my previous post on chiperoni.ch. I’ll need to investigate if there is a conflict with another plugin.

    Irgendetwas ist immer.

    Maybe this post will be auto-shared?