Tag: social media

  • Why do I use LinkedIn – and other questions

    I’ve been asked to talk about LinkedIn. This isn’t the first time. Most of the talks, I’ve given were about how to use LinkedIn “technically”. Given that LinkedIn has been available for over 15 years and there are many excellent online courses and webinars on how to use LinkedIn features, I suggested a session on “Why do I use LinkedIn?” instead.

    From a more personal point of view.

    I am planning to talk about my own use of LinkedIn.

    Why I am using LinkedIn to build my personal network.

    What the perceived added value is for me.

    spiral up
    Looking up

    I think it’s about what works for me, what benefits me.

    Sometimes platforms stick. Sometimes they don’t. Who knows, maybe Instagram is a better business platform for you?

    to do list
    To do list

    Why do I use LinkedIn?

    Here’s my list:

    1. Recruiting. LinkedIn started out as a recruiting platform. That’s still a large and important part. Example: I actively use LinkedIn to recruit.
    2. Networking. I use LinkedIn to build a net of business connections from my past, present, and future. Providers, external contractors, people I worked with. Example: a contact asked me where to find a UX designer and I shared 3 people that I thought could help her with her search, based on my LinkedIn network. I use the Direct Messaging area for this.
    3. Gathering information. Follow business topics, companies, magazines, and individuals. Example: I actively use LinkedIn to find information about the industry that I am in.
    4. Promoting and distributing information. I use LinkedIn to share info with relevant audiences. Example: A lot of energy is spent on creating content. In today’s world, it doesn’t stop there. Telling people via Paid and Organic that a piece of content exists is equally important as creating and writing the piece in the first place. Distribute everywhere. An Ahref study on 1 billion web pages says approximately 90% of pages do not get any traffic from Google. With a limited paid budget, telling people about the web pages I worked on is 1 way to promote new web pages. Expecting others, that don’t know my employer or my business area, to distribute B2B info, isn’t likely to happen. It starts with me. Raising awareness for the cool projects I work on.
    5. Learning and experimenting. Use LinkedIn to learn what kind of messages and formats work and what doesn’t resonate. Learn how often the organic algorithm shows the message. Which posts it currently prefers. See who interacts with a post. Example: Currently the LinkedIn algorithm favours longer posts with no external links, and a long thread of comments.

    LinkedIn has the most accurate database of Job Titles.

    Personal benefits:

    Networking.

    Posting on LinkedIn at regular intervals gets noticed. My LinkedIn activities help me to stand out. Semrush and other social media tools show my activity levels. It’s a way to stay top-of-mind.

    Articles that I promote on LinkedIn have a better chance of ranking.

    Sharing articles and posting messages gives me ideas on what topics will work.

    My knowledge of Organic LinkedIn helps me with my Paid Advertising projects on LinkedIn.

    social media decision tree
    Social Media decision tree

    My recommendations:

    Think about your topics and your goal on LinkedIn. Do you want to add new skills? Do you want to learn about a new topic? Do you want to position yourself as an expert? Do research. Follow their streams. Attend their online events. Add useful comments or ask questions.

    Don’t be a robot.

    Try your own text.

    Be personable.

    Use your own voice.

    Add value. Add comments. Contribute.

    Be a human filter for your employer and your areas of expertise.

    People buy from people.

    fischer netz am rhein
    Fishing net along the Rhine river

    Words of caution:

    Everything you share on LinkedIn is public or might become public. Don’t post about sensitive topics. Avoid referring to client projects or internal processes.

    I would stick to business-related topics for the majority of the posts. There are other networks for your hobbies or your holiday plans. My litmus test is: Would I talk about this in a real-life, face-to-face business context?

    You will get advertisers and providers trying to sell you stuff via Direct Messaging. It’s inevitable. Depending on your role, you may want to turn down these requests. Or, learn from them. Sending me a message to connect and then following up immediately with a direct sales request will not be successful. And, it’s an example of robotic behaviour.

    michiru
    The road ahead

    Tips:

    Use a tool like Buffer.com to schedule posts throughout the week. Free plan allows 10 posts.

    Maintain your LinkedIn profile.

    Map our your topics.

    branches
    Branches
  • Social media sending less traffic, less clicks?

    While analyzing website analytics on this blog and on other sites, I’ve noticed that, in year-on-year comparisons, website links within social media streams on Facebook and Twitter are getting less clicks. Despite more followers and more content activity.

    Reasons?

    I think many of us are nearing saturation point.

    Sharing and liking functions are everywhere. More networks. More info. On top of all of the other to do lists and requirements and optimizations and check lists and productivity methods. The time I spend on browsing and exploring has decreased. Meanwhile, the supply of web content is infinite.

    Gone are the days where I was in social media discovery mode. I haven’t downloaded Vine. Or tried Highlight. I didn’t even visit Pinterest since the re-design.

    In addition, Facebook decides where to display posts, based on some secret algorithm based on some secret mixture of likes and previous behaviour. Maybe nobody sees my posts to start with cos i don’t have any fans/likes?

    Another reason is that very often I no longer need to click the link to go to the site. I can read the article in my preferred app or reading environment.

    A surfeit of social media?

    Maybe. But IMHO there is also less interaction and engagement. The excitement of interacting online is no longer new. It’s pervasive. Ubiquitous.

    And there’s the very real fear of losing privacy. And trolls. And spam. And corporations owning and reselling our data.

    Free and open

    Let’s not take our connected world for granted. Let’s not forget the benefits of connecting and linking with others.

    Let’s acknowledge and thank our sources. Simple things like leaving a comment or adding a backlink. Creating and adapting rather than consuming.

    What does it mean for communications at your day job?

    First and foremost, do not assume that anybody is interested in your press releases, product announcements, emails or company fan page. We’re not. Remember, everybody has a tight schedule.

    If you want to fail, assume they’re interested.

    Give more than you take.

    Make it easy to find and read your message. You need to be aware of best practises for good content, usability, on-page SEO, online advertising.

    Be flexible. Try different distribution channels. If you think your potential audience is on Linkedin or on Pinterest, try it. Try new things. IMHO, you’ll need a mixed strategy of traditional, email-based and social media channels.

    Keep playing. Keep testing. Keep iterating.

    Related articles:
    http://www.mediabistro.com/alltwitter/b2b-social-traffic_b35539

    http://blog.kissmetrics.com/email-crushes-social-media/

    All The Marketing Statistics You Need To Know

  • Preparing my next social media talk

    I have been invited to speak on social media somewhere in Germany. (Im Ausland!!!) Apparently this gathering of people doesn’t use new media applications yet. (Really? Truely?)

    This is my abstract:

    Erst gab es Blogs und Flickr, dann kam Twitter und Facebook, und jetzt gibt es G+, Pinterest, Foursquare und Klout.

    Immer mehr Web-Anwendungen drängen auf den Markt und buhlen um unsere Online-Aufmerksamkeit.

    Wie nutze ich Social Media für mein Unternehmen?
    Lohnt sich der Aufwand für mein KMU?
    Wie manage ich private und berufliche Kontakte?

    I have approximately 30 mins. Which means about 12 to 15 slides. I am planning 4 main sections:

    1) What is social media?

    2) Using new media tools for my company

    3) Using new media tools for personal reasons – develop your micro-brand

    4) How to get started – Chiperoni’s recommended checklist

    Okay here we go! Details:

    1) What is social media?

    Social media is a misnomer for online apps, that use current web and mobile technologies to publish information (text, audio, video).

    […]social media isn’t a PR tool; it’s not a marketing tool ; it’s a communications tool and a media making/distribution tool set.

    Social media is fast. It requires no techie skills such as FTP, HTML, CSS. Everyone is a publisher. Within 3 minutes I can set up an account on Facebook, WordPress.com, Twitter, or Tumblr and vent my anger or frustration or delight about a product or service or person. This is referred to as user-generated content.

    Screens of examples: blogs, Flickr, Facebook, Twitter, Google+, Pinterest, Klout, Foursquare

    Nobody can say what social media tools will prosper and what tools will peter out a la MySpace and co. But the principle of real-time will remain.

    Social media has substantially changed the way organizations, communities, and individuals communicate.

    News finds me.

    It’s not about stats, no. of likes, or followers.

    Note to Social Media Mar­ke­ting Dorks: The hard currency of the Inter­net is not Face­book “Likes” or Twit­ter “Ret­weets”, as flavor-of-the-month as they might be. By them­sel­ves, they’re worthless.
    The hard currency of the Inter­net is “Social Objects”.
    i.e. Social Objects for peo­ple to SHARE MEANINGFULLY with other people

    2) Using new media tools for my company

    I assume that a company wants to raise awareness and influence a buyer’s decision. 😉

    In the 90s we accessed the printed version of Zimpel to find out which journalist wrote about microengineering and sent out faxes. Today lots of journis are on Twitter. See Leumund’s list of Swiss journalists on Twitter

    Very obviously, as a Marketing Communications specialist, I am going to adapt and move to Twitter. Especially if I am a small or medium-sized business.

    Huge benefit: As an SME, I can circumvent the gatekeepers and get access to my stakeholders directamente. Press releases are no longer for the press only, but for everybody interested in your company’s products or services.

    Huge benefit no. 2: SEO. More surface area for Google to find me. (Analogy: ocean of data – more islands pointing back to my company website)

    Huge benefit no. 3: when a shit storm is raging against my company or an external communication crisis comes along, I already know how to use new media.
    Example: SWISS during volcano crisis.

    Huge benefit no. 4: costs are still lower than print, billboard or radio/TV advertising.

    BUT, social media is not working for all companies. You need to find the right platform and the right strategy / tone of voice / mix of useful content vs pure advertising. Everyone needs their own tailor-fit strategy.

    3) Using new media tools for personal reasons – develop your micro-brand

    My personal benefits have been:

    • Networking
    • Learning
    • Reflection
    • Knowledge management
    • Positioning myself as a specialist
    • Fun

    For every online comment you receive, there are about 200 visitors that didn’t say a thing about your post. Very few people comment online, but many people will read your entries and comment offline when you meet face-to-face. Or even e-mail you photos of Nutella alternatives from their last vacation to post in your collection.

    4) How to get started – Chiperoni’s recommended checklist

    Inspired by Su Franke, David Meerman Scott and Elise Bauer…

    Before you dive in and set up your social media accounts, please consider the following checklist:

    • Do some research beforehand – which new media platform is suitable for my topic? Is my potential audience using this web application? Can I add value to the existing online conversations?
    • Look at the legalese – who owns my content? What limitations are there in the terms and conditions?
    • What information about my company or my personal life, am I prepared to make public? Would I say the same kind of things in a real-life, face-to-face meeting or in front of an audience?
    • How do I handle private contacts vs business contacts on my social application? Do I know enough about the privacy settings? What happens if I make a mistake and I set the wrong privacy for an entry?
    • How important are online contacts / networks for me?
    • Consider the effort – you will need to post at regular intervals to gain any kind of traction. Prepare a pipeline of topics / an editorial calendar. Set up Google Reader with a list of sources that write about your topic.
    • Frequency is very important
    • Be authentic
    • Be a thought leader – develop useful content. Most of us have been overexposed to advertising. I am jaded. I am cynical. I will challenge and question any kind of advertising posted on the internetz. Instead follow Elise’s ideas on thought leadership.
    • Find your social object.

    See David Meerman Scott’s book on the new rules of PR and marketing. There’s an excellent free e-book to get you started.

    I strongly recommend Su Franke’s talk on networking.

    Especially Su’s last slide is important: once you start your social media home, don’t leave it uninhabited.

    Last slide – further reading:
    all of the above links and some more!

    Your comments? Additions? Feedback?