At the supermarket:
A man gets in line behind me at the supermarket check-out, dumps his groceries with a big thud on the conveyor belt, leans over to get the divider (don’t know what to call it in English, but you need them in Switzerland ‘cos without them the cashier will carry on scanning even if there’s a big space in between). He looked like he was in a bad mood. The bar code on one of my items was not readable. The cashier decided to get another copy to scan. And you could feel his mood worsen. But he didn’t say a word. Didn’t pull a face. Waited patiently in the queue. But when he packed his bags the items landed in there with a big thud.
But I guess on bad days, you’re bound to be in the queue that takes the longest.
I had a good day today. Just in case you’re thinking there’s an analogy. Remember: It’s important to keep a positive attitude on days when everything seems to be turning bad.
Life is 10% of what happens to me and 90% of how I react to it.
As you think in your heart, so are you!
Leadership has less to do with position than it does with disposition!
Tweak. Document. Repeat.
Alles wird gut.
Never give up.