In my experience this is where many B2B companies can improve. Often the PDFs don’t contain any useful titles or descriptions. Sometimes they show the draft infos. In many companies, PDFs aren’t reviewed by the SEO team. Very often managers don’t want to go back to the DTP team. Yet another change request.
Solution? Raise awareness from the start.
Is this a PDF that will be hosted online?
Do you want web visitors to find it?
A couple of weeks ago, I was asked to provide some free consulting on how I would start SEO for a new B2B services or products company.
Here are my notes:
#Sandra’s advice on how to start
There are different kinds of web visitors. Try to find groups and segments, and the info that they are looking for.
Investors / stakeholders
Learn as much as you can about your web visitors, clients and potential clients.
What are their interests?
What do they read?
What are their work goals? What do they need to achieve?
What are trends and changes affecting the industry?
What are the challenges?
How do clients select a product/service?
What are the painpoints?
What happens when a project fails?
How long is the evaluation time before a product/service is purchased?
Build a persona description for each important web visitor group. This will help you create web pages and blog posts tailored to this type of web visitor.
Interview clients (if you are allowed to) and client-facing staff (if you are not).
Analyse the websites of competitors.
Remember, products and services that achieve a similar solution to yours are also competitors. I encountered technology companies that argued there’s no competition for their new service. Many times they ignored substitutes.
#Factors influencing SEO (cross-clicks, anchor texts?)
Remember that Google is looking at many additional factors. It measures engagement.
Think in topics.
Consider search intent. Are search words informational or transactional? Always check the SERPs to see what kind of results display.
Voice search is changing how keyword research has been done in the past couple of years. Expect more 3-word phrases, more questions, more variants as people search by speaking to Cortana, Alexa, and Google Voice Search.
Content should be “useful” for your clients, help them achieve their work goals faster, educate them.
Who cares if you are the world leader? Can you solve my business problem? Are you a reliable provider? This is more relevant to me.
Next, I joined a discussion on digital education. Difficult to summarize in a couple of words. Apparently, even in 2017, there are tonnes of teachers that don’t use digital resources and apps in their teaching plans. At the same time, many students are distracted by very elaborate, leading edge, commercial apps. Educational software publishers could benefit from UX methodology and agile processes. And one attendee suggested UX designers should consider enter the teaching profession.
Then, there was a session on virtual reality. One hololens and 120 attendees. And very shaky videos as we watched people try out the headset. Conclusion: User interaction is not quite there yet. The hand gestures are quite difficult to learn, it seems.
I felt this session shows what is happening. Enthusiasts, gamers, early adopters are embracing virtual reality, augmented reality faster than ever before. While at the same time the digital divide is increasing (c.f. educational system). Many of us, normal folks, will be consumers of elaborate marketing and manipulation machines that we don’t know how to program.
One thing to note is: voice control will become more widespread.
Last Saturday I attended Barcamp Bodensee in Konstanz.
Here are some brief notes and thoughts on sessions that I attended:
Ask a digital teen
Barcamp attendees asked a 15 year old what apps and web services he uses. Youtube, Gaming, TeamSpeak, Discord app, some Whatsapp, Google Calendar. No TV. No Facebook. His school doesn’t allow the use of smartphones on the school grounds.
Digital strategy for non-profit organizations
Digital strategy means finding a way to connect CMS and CRM and accounting and payment apps and processes. CiviCRM was recommended; if offers connectors for WordPress and Drupal. There’s an association called “Software für Engagierte” (in German only). QuickBook, Collmex were mentioned for accounting purposes.
Getting Things Done
A certified GTD trainer offered an intro to David Allen’s method. Mind like water. Some very useful tips. For example, to do lists aren’t enough. Lists need to be sorted and categorized. Actionable items and next steps instead of just listing the project. Tasks that take less than 2 minutes should be taken care of immediately. Cos it takes more time to get back to these mini-tasks. Related links:
Messaging apps are probably going to change in 2016, c.f. Facebook’s recent announcement. E.g. possibility to order services and buy products via chat like in Asian chat apps, Line and WeChat. We went off on a tangent and collected a comprehensive list of messaging apps….
I’ve learnt a lot at barcamps in the past and recommend attending one or two if you can. The same content will cost you $$$ at a commercial conference and lots more nerves. Barcamps are fun and way more relaxing.
On my daily bicycle commute, I kept noticing art posters, labelled Le nouvel Unterlinden. Today, I saw a Designboom article, shared by someone in my community, discussing the newly renovated museum in Colmar.